HELP CENTRE
As per the directions of the Central Board of Excise and Customs, New Delhi, vide Circular No.815/12/2005-CX dated 13/05/2005, a Help Centre has been setup by the Cochin Central Excise Commissionerate, which is in operation from 1st July, 2005. One superintendent from the Central Excise Department will be available to assist and guide the assesee. The centre will be functioning at the following address:
Office of the Commissioner of Central Excise, Customs & Service Tax,
Central Revenue Building,
I. S. Press Road,
Cochin – 682018.
Telephone: (0484) 2390404 Extn. 356
The Centre will be headed by Superintendent (Technical), Headquarters, Cochin and he can be contacted over telephone.
The prime objective of the Help Centre is to help the tax payers/small assessees/importers and exporters/service providers by providing an institutional mechanism for guiding and educating them in all matters relating to Customs, Central Excise and Service Tax. The Centre will make them aware of their rights and obligations as also advantage of tax compliance and consequences of non-compliance. It may please be noted that the Help Centre will not be a forum for grievance redressal for which a Public Grievance Committee is already operational in the Commissionerate.